Slimming World Kitchen Privacy and Cookies Policy
Introduction
At Slimming World Kitchen, we're committed to safely, securely and responsibly protecting all the personal information we hold. Our Privacy Promise below explains our commitment to confidentiality, including how we collect and look after your personal information when you visit our website (www.slimmingworldkitchen .co.uk), when you purchase our recipe boxes, or other products and services from us (through our website or App, or by getting in contact with us directly), when you register with us as a customer, when you otherwise contact us and when we deliver the products you have ordered from us. It will also tell you about your privacy rights and how the law protects you. If anything is unclear or you have questions, please don’t hesitate to contact the Data Protection Officer using the details below.
The Details
1. Important Information
2. Who is Slimming World Kitchen?
3. What information will you collect about me?
4. What happens if you fail to provide your personal information?
5. How do we collect your personal information?
6. How will you use the personal information you collect about me?
7. Will you share my personal information with anyone else?
8. Do you transfer my data to another country (international transfers)?
9. How secure is my personal information?
10. How long will you retain my personal data for?
11. Data Protection - Your legal rights
12. Contacting Slimming World Kitchen about this Privacy and Cookies Policy.
1. Important information
- It is important that you read this privacy policy together with our Terms and Conditions and any other privacy policy or fair processing notice we may provide on specific occasions (such as marketing events) when we are collecting or processing personal data about you so that you are fully aware of how and why we are using your data. This privacy policy supplements the other notices and is not intended to override them.
- Please note that Slimming World Kitchen may update and amend this privacy policy from time to time and any changes will be posted on our website. This version was last updated on 16th May 2024
- It is important that the personal data we hold about you is accurate and current. Please keep us informed if your personal data changes during your relationship with us.
- Our website may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy policy of every website you visit.
- By accessing and continuing to use the Slimming World Kitchen website, you accept the terms of this privacy policy.
2. Who is Slimming World Kitchen?
- Slimming World Kitchen is a trading name of Miles-Bramwell Executive Services Limited Company number 01242071. Registered office: Clover Nook Road, Somercotes, Alfreton, Derbyshire DE55 4SW.
- This is the company you should contact if you have queries. It’s this company that is the data controller and responsible for making sure your personal information is kept appropriately, safely and securely., and is registered with the Information Commissioner's Office (ICO) under the ICO number Z8557280.
- Slimming World Kitchen is the provider of recipe boxes and related products compatible with Slimming World’s Food Optimising weight loss method. We operate this website to provide our customers with the ability to purchase from a selection of recipes, so that we can deliver the food boxes straight to the customer. We operate our business on a recurring delivery basis. As such, we need certain personal information to be able to provide you with our products and to operate your account.
- If you have any questions about this privacy policy, including any requests to exercise your legal rights as set out in the DATA PROTECTION YOUR LEGAL RIGHTS section, please contact us using the contact details in the CONTACTING SLIMMING WORLD KITCHEN section.
3. What information will you collect about me?
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Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data) or data relating to a corporate entity.
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If you visit our website, contact us or enquire about our products and services, or are a customer making contact with us via our website or by telephone or email, we may collect, use, store and transfer different kinds of personal data about you, which we have grouped together as follows:
- Identity Data may include first name, last name, username or similar
- Contact Data may include delivery address, delivery instructions, email address and telephone/mobile number.
- Financial Data may include payment card holder details (CHD), card type, expiry date and the last 4 digits of your card number.
- Transaction Data may include details about your order history, payment instructions and payment history.
- Technical Data may include internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, use of cookies or other devices to store and sometimes track information about you (more details on our use of cookies is set out in the Cookies section) and other technology on the devices you use to access this website or our software.
- Profile Data may include your user id and password, purchases and orders made by you, your browsing history on our website, any event history, your account details, your interests and preferences including the motivation for choosing our product, your dietary preferences ('Protein-Packed' / 'Balanced' / 'Pescatarian' / 'Vegan'), and food groups that we should exclude (e.g. shellfish), and feedback and survey responses.
- Usage Data may include information about how you use our website, products and services.
- Marketing and Communications Data may include your preferences in receiving marketing from us (and our third parties who provide marketing services) and your communication preferences.
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Aggregated Data. We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature or Transaction Data for financial reporting and analysis. However, if we combine or connect Aggregated Data with your personal data so that it can directly or indirectly identify you, we treat the combined data as personal data which will be used in accordance with this privacy policy.
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Special Categories of Personal Data. We do not generally collect any special categories of personal data about you. This includes details about your racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, genetic or biometric data, health, sex life or sexual orientation. However, we may process certain special categories of personal data when you:
- select certain preferences for your recipe boxes (e.g. your dietary preferences ('Protein-Packed' / 'Balanced' / 'Pescatarian' / 'Vegan'), and food groups that we should exclude (e.g. shellfish); and
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Criminal convictions and offences. We do not actively collect any information about criminal convictions and offences.
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Children. Our website is not intended for children and in this respect we do not knowingly collect data relating to children.
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Incoming and outgoing telephone calls. If we speak to you by telephone about your order or any other enquiry we may record your call for the legitimate interests of quality monitoring and training purposes. This may include calls involving business mobile devices. The voice recording system will be operated with due regard for the privacy of individual employees and callers to Slimming World Kitchen. All employees working in areas where call recording is activated are aware of its use. Employees can disable call recording and are trained and aware of the process required. If no pre-recorded message is available, employees must inform the caller that their call is being recorded. If a caller objects or requests the call is not recorded, then the recording feature must be disabled and confirmed to the caller. All recordings are retained for a maximum period of three months and are not shared with any third parties or used in any way for marketing or promotional activities.
4. What happens if you fail to provide your personal information?
- Where we need to collect personal data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with our products or services or open up a customer account). In this case, we may have to suspend or cancel a product or service you have with us but we will notify you if this is the case at the time.
- How do we collect your personal information?
- We use different methods to collect information from and about you including:
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Direct from you. You may give us your personal information by filling in forms or by corresponding with us by post, phone, email, sms, social media or otherwise. This includes personal information you provide when you:
- purchase any of our products or services;
- set up (or begin to set up) a customer account with us;
- make contact with our sales and support teams via email, telephone or in person;
- request marketing be sent to you;
- enter a competition, promotion or survey;
- give us some feedback.
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Via or website or App. As you interact with our website or App we may automatically collect technical or usage information about your equipment, browsing actions and patterns. We collect this personal information by using cookies and other similar technologies. Please see the Cookies section.
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Third parties or publicly available sources. We may receive personal information about you from various other third parties and public sources as set out below:
- Technical and Usage Data from: (i) analytics providers, such as Google, based outside the EU; (ii) advertising networks; and (iii) social medial such as Facebook, Instagram and Twitter.
- Identity and Contact Data from social media such as Facebook, Instagram and Twitter (for example when you like one of our posts or comment).
- Identity, Contact, Financial and Transaction Data from providers of technical, payment and delivery services based inside the EU or within the US (in accordance with the UK-US Data Bridge and certified under the EU-U.S. Privacy Shield);
- When we transfer your data outside the EU, we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or the UK Government.
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6. How will you use the personal information you collect about me?
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We only process your personal information when we are legitimately entitled to and normally in the following circumstances:
- Performance of Contract means processing your personal data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
- Legitimate Interest means the interest of our business in conducting and managing our business to enable us to give you the best product/service and the best and most secure experience. We make sure we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you (unless we have your consent or are otherwise required or permitted to by law). You can contact us for further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities (please see the CONTACTING SLIMMING WORLD KITCHEN section).
- Consent means where we have obtained your agreement to process your personal data. Consent must be freely given, specific, informed and be an unambiguous indication of your wishes for us to process your personal data (this may be collected by you ticking a box). Generally we do not rely on consent as a legal basis for processing your personal data other than in relation to sending marketing material to you via email, post, phone, sms, and social media. You have the right to withdraw consent to marketing at any time by contacting us (please see the Opting Out / Unsubscribing, the Withdraw consent at any time and the CONTACTING SLIMMING WORLD KITCHEN section).
- Comply with a legal or regulatory obligation means processing your personal data where it is necessary for compliance with a legal or regulatory obligation that we are subject to.
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Purposes for which we will use your personal data.
We have set out in the table below, a description of all the ways we plan to use your personal information, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate. Please contact us if you need details about the specific legal grounds we are relying on to process your personal data.
| Purpose / Activity |
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| To register you as a new customer, take your preference details, process your orders, take payment and deliver products and services to you. |
| Type of data |
| Identity, Contact, Financial, Transaction, Profile, Marketing and Communications and Special Categories of Personal Data |
| Lawful basis for processing including basis of legitimate interest |
| Performance of a contract |
| Necessary for our legitimate interests (to provide our products and service to you). |
| Necessary to comply with a legal obligation. |
| To protect your vital interests. |
| Purpose / Activity |
|---|
| To manage our relationship with you which will include: Notifying you about changes to our terms and conditions or privacy policy; |
| asking you to provide a review or take a survey; or |
| sending you notifications if you have not used your account and asking if we should close it. |
| auditing and to maintain and enhance our products and services. |
| Type of data |
| Identity, Contact, Profile, Marketing and Communications. |
| Lawful basis for processing including basis of legitimate interest |
| Performance of a contract. |
| Necessary for our legitimate interests (to keep our records updated and to study how clients and their customers use our products and services). |
| Necessary to comply with a legal obligation. |
| Purpose / Activity |
|---|
| To receive and respond to enquiries from you about our products and services including potential customers who have started the registration process but have not completed it |
| Type of data |
| Identity, Contact, Marketing and Communications. |
| Lawful basis for processing including basis of legitimate interest |
| Identity Contact Marketing and Communications Necessary for our legitimate interests (to engage with you and to facilitate the growth of our business) |
| Purpose / Activity |
|---|
| To receive and respond to sales, customer support and delivery related questions raised by you |
| Type of data |
| Identity, Contact, Financial, Transaction, Technical, Profile, Usage, Marketing and Communications. |
| Lawful basis for processing including basis of legitimate interest |
| Performance of a contract. |
| Necessary for our legitimate interests (to be able to provide our customers with excellent customer service). |
| Purpose / Activity |
|---|
| To enable you to partake in a prize draw, competition or complete a survey. |
| Type of data |
| Identity, Contact, Profile, Usage, Marketing and Communications. |
| Lawful basis for processing including basis of legitimate interest |
| Your consent. |
| Necessary for our legitimate interests (to study how our customers use our website, to develop it and improve our business). |
| Purpose / Activity |
|---|
| To administer and protect our business and this website (including troubleshooting, data analysis, testing, system maintenance, support, reporting and hosting of data). |
| Type of data |
| Identity, Contact, Technical, Usage. |
| Lawful basis for processing including basis of legitimate interest |
| Necessary for our legitimate interests (for running our business, provision of administration and IT services, network security, to prevent fraud and in the context of a business reorganisation or group restructuring exercise). |
| Necessary to comply with a legal obligation. |
| Purpose / Activity |
|---|
| To use data analytics to improve our website, software, marketing, customer relationships and experiences. |
| Type of data |
| Identity, Contact, Technical, Usage, Profile. |
| Lawful basis for processing including basis of legitimate interest |
| Necessary for our legitimate interests (to define types of customers of products/services, to keep our website and software updated and relevant, to develop our business and to inform our marketing strategy). |
| Purpose / Activity |
|---|
| To make suggestions and recommendations to you about Slimming World Kitchen products and services that may be of interest to you. |
| Type of data |
| Identity, Contact, Technical, Usage, Profile, Marketing and Communications. |
| Lawful basis for processing including basis of legitimate interest |
| Necessary for our legitimate interests (to develop our products and services and grow our business). |
| Your consent. |
| Purpose / Activity |
|---|
| To respond to requests for information regarding suspected or actual criminal activity including fraud. |
| Type of data |
| Identity, Contact, Transaction, Technical, Profile, Usage, Criminal. |
| Lawful basis for processing including basis of legitimate interest |
| Necessary for our legitimate interests (to prevent and detect crime and fraud). |
| Necessary to comply with a legal or regulatory obligation. |
| Necessary to protect the vital interests of you or another individual. |
- Marketing. We may send marketing material about Slimming World Kitchen, other Slimming World products and services, and our selected partners (including email promotions and gifts and special offers in your recipe boxes) to you as a customer.
We will only send marketing to people who have previously bought similar products from us or have expressed an interest in our products, and this is in our legitimate interests. We will always give you the option to opt out of receiving this marketing when you first purchase or express an interest in our products and in every marketing communication afterwards. When we market to you we may use your Identity, Contact, Technical, Usage, Profile and Marketing and Communications Data.
You may receive marketing communications from us after you have requested information from us or opened a customer account and, in each case, you have opted-in to receiving that marketing. You can withdraw your consent at any time (please see the Opting Out / Unsubscribing section).
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Opting Out / Unsubscribing. You can ask us to stop sending you marketing messages at any time by logging into your account (if you are a customer) and checking or unchecking relevant boxes to adjust your marketing preferences or by following the opt-out / unsubscribe links on any marketing message sent to you or by contacting us at any time.
Where you opt out of receiving these marketing messages, you may still receive messages for other purposes (such as providing the products and services to you).
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Cookies. This cookie notice applies to our websites and mobile app.
- Cookies are text files that are placed on your computer by websites that you visit. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. They are used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the website.
We use the term "cookies" throughout this notice to also cover similar technologies that store data on your device, such as local storage.
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The list below details the types of cookies used by Slimming World Kitchen.
Category Purpose Essential These cookies are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make an online payment. If these cookies are blocked, many of the services required for the website to function will not be available. This includes not being able to save your preferences about your cookie preference. Analytics These cookies help us understand how people are using the website. We use this information to improve the customer experience and refine our content. The data collected through these cookies is anonymous. Marketing These cookies help us track our own paid advertising activity. We use the information collected by these cookies to help us determine where our ads will be most effective online. Each individual advertiser uses its own tracking cookies and the data taken is not confidential data or interchangeable. Diagnostics We use these cookies to keep our site working effectively. These help us do things like notice errors on the site or when pages are slow. Placed cookies
Cookie Name Description Category swk.callback-url.v0001 session cookie Essential swk.session.v0001 session/permeant http cookie Essential swk.authToken.v0001 session/permeant http cookie Essential swk.ob.v0001 session cookie Essential swk.actions.v0001 session cookie Essential _ga Google analytics Analytics
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Opt-ing Out and Managing cookies:
You do not need to allow cookies to use or navigate through many part of our website or app, although you may not have access to all the features on our website or app if you do not accept cookies. You should ensure that your device settings reflect your cookies preferences. You can also set your browser to warn you before accepting cookies or you set it to refuse them.
To opt-out, enable and manage cookies, you can use your browser to do this. Each browser is different, so check the "Help" menu of your particular browser (or your mobile phone's handset manual) to learn how to change your cookie preferences.
- Google Chrome
- Safari
- Microsoft Edge
- Samsung Internet
- Mozilla Firefox
- Opera
- Google Analytics Opt Out
We reserve the right to make any changes and corrections to this notice and our privacy policy on cookies. Please refer to this page from time to time to review these and new additional information.
Change of Purpose. We will only use your personal data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, you can contact us (please see the CONTACT DETAILS AND COMPLAINTS section).
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.
7. Will you share my personal information with anyone else?
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The success of the Slimming World business depends upon your trust and we do not sell or share your personal information for marketing or promotion of third-party products.
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Your interactions and orders with Slimming World Kitchen are processed using the ordering and administration services of Mindful Chef Ltd who operate and host the Slimming World Kitchen website, and it is they who will hold your personal information and ordering history on our behalf. At all times Slimming World Kitchen is the owner of the information collected through our online products and services.
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For the purposes set out in the HOW WE USE YOUR PERSONAL DATA section we may have to share your personal data with the following parties:
- External Third Parties such as:
- Service providers (including any third party sub-processors) and developers based in (and outside) the UK who provide IT and system administration (including email, payment software and hosting) services.
- Specialist suppliers for the packing, dispatch and delivery of our products (based in the UK) or for the collection of any items dispatched by you.
- Professional advisers including lawyers, bankers, auditors and insurers based in the UK who provide consultancy, legal, banking, accounting insurance and services.
- HM Revenue & Customs, regulators, law enforcement bodies, police and other authorities based in the UK who require reporting of processing activities in certain circumstances (such as criminal activity, suspected or actual fraud or tax evasion).
- Marketing, media and PR agencies based in the UK to help us with data analysis, social media marketing, research and other marketing (including if you agree to a publication / article with us).
- Specific Third Parties such as Amazon Web Services (AWS) a cloud hosting provider, with their server based in Europe, who provide application servers and cloud storage.
- Third parties to whom we may choose to sell, transfer, or merge parts of our business or our assets and other third parties who have entered into a commercial or promotional relationship with us including but not limited to Immediate Media Company London Ltd, and any charity activity or campaigns. Alternatively, we may seek to acquire other businesses or merge with them. If a change happens to our business, then the new owners may use your personal data in the same way as set out in this privacy policy.
- External Third Parties such as:
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We require all third parties to respect the security of your personal data and to treat it in accordance with the law. We do not allow our third-party service providers to use your personal data for their own purposes and only permit them to process your personal data for specified purposes and in accordance with our instructions.
8. Do you transfer my data to another country (international transfers)?
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Slimming World Kitchen does not process your personal data in any country outside the UK or European Economic Area (EEA).
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However, certain third parties are based outside of the EU, so their processing of your personal data will involve a transfer of data outside the EU.
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Whenever we transfer your personal data out of the EU, we ensure a similar degree of protection is afforded to it by ensuring at least one of the following safeguards is implemented:
- We will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the UK and the European Commission.
- Where we use certain service providers, we may use specific contracts approved by the UK and/or European Commission which give personal data the same protection it has in UK/Europe.
- Where we use providers based in the US, we may transfer data to them if they are part of the EU-U.S. (in accordance with the UK-US Data Bridge and certified under the EU-U.S. Privacy Shield);
- When we transfer your data outside the EU, we will only transfer your personal data to countries that have been deemed to provide an adequate level of protection for personal data by the European Commission or the UK Government
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Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the EU.
9. How secure is my personal information?
- We have put in place appropriate security measures (including SSL technology) to prevent your personal data from being accidentally lost, used or accessed in an unauthorised way, altered or disclosed. In addition, we limit access to your personal data to those employees, agents, contractors and other third parties who have a business need to know. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.
- We have put in place procedures to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.
10. How long will you retain my personal data for?
- We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.
- To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
- We will generally retain our clients' data for a period of 7 (seven) years after a contract has ended, to ensure that we are able to assist you should you have any questions or feedback in relation to our products or services or to protect, or defend our legal rights, or for tax purposes.
- Where we have processed your personal data to provide you with marketing communications with consent, we may contact you at least every 12 (twelve) months to ensure you are happy to continue receiving such communications. If you tell us that you no longer wish to receive such communications, your personal data will be removed from our marketing lists (and will be added to a "do not contact" list).
- Where we have processed your data for any other reason (such as where you have contacted us with a question in connection with our products or services), we will retain your data for 12 (twelve) months.
- In some circumstances you can ask us to delete your data; please see the YOUR LEGAL RIGHTS section for further information.
- In some circumstances we may anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes in which case we may use this information indefinitely without further notice to you.
11. Data Protection - Your legal rights.
- Under certain circumstances, you have rights under data protection laws in relation to your personal data. These rights are detailed below:
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Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you and to check that we are lawfully processing it.- Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.
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Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request.
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Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.
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Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios: (a) if you want us to establish the data’s accuracy; (b) where our use of the data is unlawful but you do not want us to erase it; (c) where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or (d) you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
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Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
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Withdraw consent at any time where we are relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
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- If you wish to exercise any of the rights set out above, please contact us directly (please see the CONTACTING SLIMMING WORLD KITCHEN section).
- No fee usually required. You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.
- What we may need from you. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.
- Time limit to respond. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
12. Contacting Slimming World Kitchen about this Privacy and Cookies Policy.
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Please contact our Data Protection Officer if you:
- have any questions or comments about this Privacy Promise.
- want to withdraw your consent for any purpose for which it has been provided.
- are concerned about the misuse or unauthorised use of your personal information.
- you’re worried that any information we may hold about you is incorrect.
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Please address any requests and questions about this Privacy Promise to: Email: [email protected] In writing to: Attn. of John Pusey Data Protection Officer Slimming World Clover Nook Road Somercotes Alfreton Derbyshire DE55 4SW
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If you're unhappy or dissatisfied with our response to any concerns you have raised about the security or use of information we hold in relation to you, you can complain to the appropriate supervisory authority. In the UK, this is the Information Commissioner’s Office.